Monday, February 3, 2014

2-4-14 propane shortage complaints

The administrator of the state Division of Trade and Consumer Protection tells WFDL news she is concerned about the impact of a propane shortage.  Sandy Chalmers says her agency continues to field dozens of complaints about propane suppliers failing to honor delivery contracts.  Chalmers says the agency is investigating a northern Wisconsin gas service provider after receiving multiple consumer complaints.
Chalmers says whether there is any recourse for the customer depends on the contract language.

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