Wednesday, February 5, 2014

2-6-14 top ten consumer complaints

Telemarketing once again tops the list of consumer complaints in Wisconsin.  Consumer protection officials say it's the eleventh year in a row that telemarketing complaints have been at the top of the list. Department of Agriculture, Trade and Consumer Protection division chief Sandy Chalmers says seniors face a number of phone-based scams in 2013.   Telemarketers  pitched phony medical alert devices and "assistance" programs for the elderly.  Telemarketing generated nearly twice as many complaints as landlord/tenant
issues, which is second on the list.  Telecommunications is third, with many complaints about billing, channel availability and contract issues.  Identity theft is fourth on the consumer complaint list.  Number five on the list are home improvement complaints, followed by the airline category, gas pump accuracy, motor vehicle sales and repair, and contest-sweepstakes and promotions.

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